Contact support
For the selected offer: Swyby, Inc., [email protected]. Include your account email, a short description and, for a payment issue, your order number. You do not need to sign in to contact us.
Do not send passwords, sign-in codes or full card details. Hide unnecessary personal information in screenshots.
Check your current subscription
The new Pro and Pro Max plans, 21-day trial and web payments are still coming soon. Check the app and your purchase confirmation for current access and terms. The newly published rules do not change earlier contracts.
If you purchased through Apple or Google
Manage renewal in the store where you subscribed. You can request a refund through that store; mandatory rights against the responsible trader remain. If you are unsure where you purchased, check your receipt or email us.
Upcoming web purchases
Once web payments launch, the account’s Subscription section will provide renewal cancellation, revocation of recurring-payment authorization and refund requests. You can contact the provider by email independently of account availability.
Account access and deletion
If you cannot sign in, use password recovery or contact support. Uninstalling the app does not itself cancel a subscription. Before deleting an account, check your payment channel and renewal. Data deletion and retention are described in the privacy policy.