Web subscription terms

Your provider

The international web offer is provided by Swyby, Inc., a Delaware corporation. Address: 2810 N Church St STE 88472, Wilmington, DE 19802, USA. Contact: [email protected] or +1 (585) 499-0045.

These special rules supplement the general 1.01 Terms of Use. Changing the interface language or displayed region does not change the provider of an existing contract. Your actual provider and applicable offer are identified before purchase. The payment processor does not replace the provider or its obligations.

1.01 is a service for adults aged 18 or older: food, workouts, habits, AI assistance and insights. It is not a medical service or a guarantee of a particular result. Your mandatory consumer rights remain unaffected.

Your first 21 days

After you have been shown and accepted the terms, the trial starts with your first successful AI action and lasts exactly 21 days, or 504 hours. Your account shows the start and end. A technical failure does not start the clock. No card is required; the trial does not turn into a charge or automatic purchase.

You receive all Pro features with Pro limits. The entire trial includes 2 complete plans, 4 individual AI workouts and 30 AI exercise replacements. Daily allowances reset each day and future days cannot be used in advance. The next reset time and time zone are shown beside your allowance. A technically failed AI action does not use an allowance.

If you do not buy a plan, you keep Free: diaries, history, trackers, saved plans, workouts and the player. You can log food and replace exercises manually. Saved coach conversations remain, with basic 7-day insights. New paid AI actions require a paid plan. The existing free automatic post-workout comment and safety features remain available.

Prices and allowances

Pro is USD 4.99 per month. Pro Max is USD 12.99 per month. Response quality is the same. Both include your diary, history, trackers and saved workouts.

Photos, food descriptions and coach responses have separate allowances. Voice is an input method for a food description and never counts twice. Reaching a limit does not trigger an extra charge or an automatic upgrade.

Your first paid period after the trial provides a new monthly package for the selected plan. Actions already used that day remain counted. Unused allowances do not carry over or have a cash value; this does not restrict legal refund rights.

International prices are in USD. Available countries and the applicable total including taxes will be shown before purchase. Where law requires tax-inclusive advertised prices, that inclusive price is displayed. Web sales do not open in an unconfigured market, and you cannot be charged more than the amount you expressly agreed to.

Purchase and access

Before payment we show the provider, plan, amount, currency, period, renewal and refund terms. Payment is processed through Stripe. We send a purchase confirmation to the contact you provide and issue the payment documents required by applicable law. Never send support your full card number or security code.

Your paid period is one calendar month from the agreed access start. We retain the original day: January 31 → February 28 → March 31 in a non-leap year. When that day does not exist, that month’s last day is used. Exact dates are shown before purchase.

Access begins at the time shown in your order after payment confirmation. Where starting service during a statutory withdrawal period requires an express request, we obtain it separately from renewal consent. Without that request, the order shows a later start after that period. The request does not waive withdrawal or refund rights. If a payment is pending, we reconcile its status rather than charging again.

Renewal and plan changes

You can buy one month without renewal. Automatic renewal requires separate express agreement to the displayed amount and frequency. Accepting general terms, starting a trial or entering a card alone does not authorize recurring charges.

We send a reminder 7 days before the agreed charge with the amount, date and management link, and a confirmation after payment. Any additional legally required notices also apply. We make one attempt on the stated date. After a decline there are no automatic retries, new paid period or debt; Free applies once your current paid access ends.

The price of a paid period does not increase. A higher renewal price requires new express agreement, with advance notice of changes. Continued use alone does not authorize a higher amount. You can schedule a Pro / Pro Max change for the next period after confirming its price and dates. Your current plan and limits remain until then.

How to stop renewal

Once web payments launch: Account → Subscription → Turn off renewal. We confirm the result and access end date on screen and by email. Paid access remains until the period ends. There is no mandatory call, questionnaire or requirement to cancel 24 hours in advance. You may separately end the current service and request a refund.

You can also email [email protected] at any time, whether or not your account is accessible. Include your account email or order number. Cancellation takes effect on receipt, not when an agent later reads it. You can use the same channel to revoke authorization to use previously supplied payment details for recurring charges. We do not use them for such payments after revocation and correct erroneous charges.

Uninstalling the app does not cancel a subscription. Deleting your account through our service stops web renewal. A purchase through Apple or Google must be managed through the relevant store; we show the appropriate route while preserving mandatory rights against the responsible trader. You can request a refund without signing in.

21 days before you decide to pay

The upcoming offer includes 21 free days with Pro features so you can evaluate the service before buying. A paid period requires a separate purchase after the trial. We do not offer an additional voluntary money-back guarantee after payment: refunds are available where required by applicable law or to correct an erroneous charge.

The free trial does not remove mandatory consumer rights. Turning off future renewal does not itself refund the current period; access continues until it ends. Ending the current service and a refund on legal grounds are handled separately as described below.

Statutory refund rights

Ordinary cancellation of renewal leaves the current paid period in place. We refund duplicate or unauthorized payments, charges contrary to a received cancellation and amounts refundable under applicable law. Rights concerning faults, non-supply, changes and statutory withdrawal remain after the free trial.

How to request a refund

Once web payments launch: Account → Subscription → Request a refund. You can already contact the provider at [email protected]. Include enough information to locate the payment and your request. Describe a service fault or erroneous charge; no reason is required where the law allows withdrawal without one. A special form or account access is not required, and verification requests are proportionate.

We acknowledge your request and explain the outcome. We process a refund due to you within 10 calendar days of receiving the request, or sooner where law requires. Internal review does not extend a mandatory deadline. We use the original payment method unless law requires otherwise or another method is lawfully agreed. Bank processing after the refund is sent may take additional time; we provide evidence to trace it.

An immediate request to end the current service takes effect on receipt under applicable law, or on a permissible later date you specify. The monetary calculation is separate and does not delay the termination. A refund for the terminated contract ends the corresponding access; a duplicate or earlier-period refund does not remove other valid paid access. If no other paid plan remains, you retain Free and your records.

Statutory withdrawal

For covered EU/EEA and UK distance service contracts, the usual withdrawal period is 14 days from contract conclusion. Applicable law governs how the period is counted, extensions, exceptions and rights on later contracts. A separate paid purchase has its own period; it does not run from the free trial’s start.

Using a continuing service does not itself waive withdrawal. A request for early service performance and any applicable separate digital-content consents are not bundled with renewal or a blanket refund waiver. Applicable law and the actual circumstances determine the refund amount and any permitted deductions.

You can give an unequivocal withdrawal notice by email to [email protected] or by post to the provider. Where law requires, a separate online withdrawal function is available throughout the applicable period, with a retainable acknowledgement. It must be provided before sales open in that market; ordinary renewal cancellation or email alone does not replace it.

Optional notice: “I withdraw from my contract for [service], concluded on [date], order [number]. Name: [name]. Address: [address]. Account email: [email]. Date: [date].” A signature is needed only if submitting this optional form on paper. This is not the only accepted way to contact us.

Applicable version

Edition dated 27 October 2026. The new offer applies only after launch and separate acceptance at purchase; the free trial starts after accepting its terms and a first successful AI action. Previously accepted terms are not changed retroactively. Purchase records include the provider, offer, price, period, renewal choice and terms version; we provide a retainable copy in the confirmation.